WORK WITH THE WRK GROUP

JOIN A GROWING, PASSIONATE TEAM

We're looking for your skills and experience to help us make a difference in Riverside.

WORK WITH THE WRK GROUP

JOIN A GROWING, PASSIONATE TEAM

We're looking for your skills and experience to help us make a difference in Riverside.

OPEN POSITIONS

Apply Today!

Send your resume and cover letter to employment@reachriverside.org.

Organization Overview

The Warehouse (TWH) is an innovative space and partnership with more than 150 teen-serving organizations providing services focused on recreation, education, arts, career exploration, and health. TWH was created to revolutionize how society engages the teen community, responding with pioneering and practical initiatives touting “For Teens, By Teens.”

Position Summary

The Case Manager is responsible for providing ongoing guidance and counseling to out-of-school youth ages 16-24. This position will serve as the main touchpoint and advocate for youth from recruitment, orientation, and intake through program completion and post-exit follow-up services (one year after exit). The Case Manager will drive youth success by assisting youth with goal-setting, following up to provide assistance and alleviate barriers to success, and documenting outcomes achieved.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These essential functions are performed on a frequent and recurring basis by an incumbent and include but are not limited to:

· Develop and lead new and expanded initiatives in a collaborative, fast-paced environment. Devise strategies to ensure growth of programs and initiatives.

· Oversee youth recruitment, screening, intake, eligibility determination, and enrollment, including promotion of program and assistance to you in obtaining needed documents for enrollment (i.e., proof of income, health records).

· Develop Individual Service Strategies with youth, monitor progress, and update action plans at least once per month. As part of the process, interview youth and evaluate needs; identify and connect youth to appropriate support services/resources.

· Provide case management services for youth to reduce or alleviate barriers to active participation and maintain continuity in services.

· Maintain regular contact with youth and conduct outreach for youth who need to be reengaged. Monitor and track attendance and retention rates (enrollment through post-exit).

· Create, review, manage and update youth files to ensure compliance with funding guidelines, including case notes and verifications. Conduct periodic file reviews and assist with monitoring visits.

· Assist with employment, post-secondary, and work experience placements and tracking, including services provided during follow-up (one year after exit).

· Serve as a course facilitator or instructor as needed.

· Implement program evaluations and assessments (i.e., surveys, environmental scans) to include program delivery, customer service, and effectiveness and progress toward program objectives.

· Assist with the coordination and implementation of events (such as recognition and incentive activities, job fairs, community events, and participant orientations).

· Uphold agency policies and standards, ensuring legislative regulations are followed (e.g., accidents, incidents, and disciplinary actions) and compliance with contractual requirements.

· Analyze information and maintain complete, organized, and accurate documentation (including email communication). Prepare and submit timely reports and other documentation.

· Network with businesses, nonprofits, schools, and government offices to identify resources and develop and maintain partnerships to strengthen service delivery, to develop programs, and address community needs.

· Represent the organization in public forums and with donor agencies and foundations as required. Promote awareness of the agency and its mission in the community.

· Maintain an active understanding of agency programs in order to increase opportunities for support and collaboration.

· Practice continuous learning through individual study, classroom training, seminars, and conferences.

· Participate in regular meetings/discussions, taking meeting minutes as needed.

Competencies

Candidate must have the ability to:

· Express ideas and concepts clearly and concisely, both in writing and orally.

· Assist with the creation/design of training content, operating with an equity lens.

· Exercise initiative and sound judgment in analyzing complex issues and problems, identify and evaluate alternative solutions, anticipate consequences of proposed actions, and implement recommendations in support of business objectives.

· Demonstrate a proactive style of work with a track record of developing innovative approaches.

· Adapt to change and demonstrate flexibility while serving as an agent of change.

· Manage multiple projects with strong attention to detail and effective time management skills.

· Be culturally sensitive and open to constructive criticism.

· Act with integrity, professionalism, and confidentiality.

· Effectively utilize Microsoft Office suite, online databases (i.e., Delaware JobLink), and other data management tools.

Position Type and Expected Hours of Work

This is a full-time position, and general hours of work and days are Monday through Friday, 12:00pm-8:00pm.; however, this position regularly requires day hours and weekend work.

Education and Experience

· Education: Bachelor’s degree from an accredited college or university which has equipped applicant with the knowledge, skills, and abilities to perform the duties of the position.

· Experience: At least two years of experience working with at-risk participants in a social services or education setting.

Certification Requirements

· First Aid/CPR preferred; must be certified within first 60 days of hire.

Conditions of Hire

· A satisfactory criminal background and reference check, a valid driver’s license, and an acceptable driving record are required at time of appointment and throughout employment in this position.

· Must be eligible to work in the U.S. without sponsorship.

We are an Equal Opportunity Employer

The Warehouse is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, marital status, age, veteran status, or any other status protected under local, state, or federal laws.

Job Type: Full-time

Pay: $45,000.00 – $50,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

 

 

JOB DESCRIPTION

 

Position Title:            Safety Ambassador

Reports to:     Head of Safety

Classification:  Exempt, Part-Time

 

Organization Overview

The mission of The Warehouse is to create a collaborative culture to revolutionize teen engagement in Wilmington with the vision of developing confident, courageous, and contributing young adults ready to take the next step in their lives.  We will create a physical safe space and network of support for Wilmington teens while nurturing a “Culture of Opportunity” that stands in opposition to the culture of poverty and violence they currently encounter in their lives.  To accomplish this, The Warehouse will bring together youth-serving partner organizations providing services focused on recreation, education, arts, career exploration, and health.

 

Position Summary

The Warehouse Safety Ambassador is responsible for the general safety and security of the Warehouse Community. As Safety Ambassador, you will help provide a safe environment for the students, staff, and visitors. Your job duties range from patrolling the teen center and facility while intervening and preventing conflict. The Safety Ambassador will review internal safety trends and research external safety information, tools and resources in order to instill sound safety habits at The Warehouse.

 

Job Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These essential functions are performed on a frequent and recurring basis by an incumbent and include but are not limited to:

 

  • Monitor hallways and lobby, circulating through assigned areas to deter unsafe activity
  • Maintain a safe and supportive environment for youth by utilizing classroom management techniques, positive behavior supports, and restorative practices.
  • Identify safety risks and develop a plan to address.
  • Prepare, plan, and execute drills for emergency situations (Emergency Action Plan).
  • Greet and actively acknowledge guests and service providers, provide directions, information, and/or recommendations.
  • Ensure the site operates in accordance with The Warehouse’s standards for health, safety, and cleanliness, as well as adhering to state licensing and accreditation standards.
  • Assist with safety orientation and intake of youth (including collecting documentation).
  • Train staff and youth on safety policies and procedures
  • Participate in outreach, recruitment, onboarding and intake processes with an eye toward safety.
  • Provide a written daily report to document shift activities.
  • Maintain knowledge of building layout and surrounding area.
  • Lead the operation of the Warehouse’s food pantry and community refrigerator including supply replenishment, inventory management, and client registration.

 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 

Candidate must have the ability to:

  • Critically think through standard processes and identify ways to make them as safe as possible.
  • De-escalate and resolve conflict.
  • Communicate and present effectively, both verbally and in writing.
  • Be a team player, adapt to change, and demonstrate flexibility.
  • Demonstrate excellent judgment, interpersonal, written and verbal communication skills to achieve goals and objectives.
  • Thrive in a fast-paced environment.
  • Maintain accurate and thorough incident and property condition reports.
  • Be pro-active regarding job responsibilities.
  • Be culturally sensitive.
  • Maintain confidentiality.

 

Position Type and Expected Hours of Work 
This is a part-time position, and general hours of work and days are Monday through Friday, 3:00 p.m. to 8:00 p.m.

 

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

 

Education and Experience 

  • High School Diploma or GED
  • At least 2-3 years of experience working with youth.

 

Certification Requirements

  • First Aid/CPR preferred; must be certified within first 60 days of hire.

 

Conditions of Hire

  • A satisfactory criminal background and reference check, a valid driver’s license, and an acceptable driving record are required at time of appointment and throughout employment in this position.
  • Must be eligible to work in the U.S. without sponsorship.

 

Physical Tasks and Working Conditions Include the Following:

The physical demands described in the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     
Work is performed in an office, classroom, and in the community (such as schools, businesses, parks/playgrounds). Office and classroom work require sitting for periods of time and the use of a computer, keyboard, and screen, as well as teaching tools (whiteboard, projector, etc.). The incumbent sits, stands, walks, kneels, crouches, twists, climbs stairs and inclines, reaches, bends, grasps, pushes, pulls, and drags. Office/classroom work is often performed with moderate noise levels and requires close vision, color vision, depth perception, and the ability to focus.  The incumbent must be able to move about to facilitate workshops, access files, operate equipment and office machinery, and lift and/or move up to 40 pounds. Work performed in the community requires the incumbent to be subject to different environmental conditions, including outdoor conditions, extreme heat and/or cold, and loud noise level.  Outdoor work may require long periods of walking, standing, stooping, crouching, crawling, kneeling, reaching, pushing, pulling, and lifting, as well as the ability to focus.  If the incumbent drives a vehicle on company business, he/she must be able to meet the physical requirements of the driving class and have mobility, vision, hearing, and dexterity levels appropriate to the duties to be performed.

 

Equipment Use: Telephone, copier/scanner, computer/laptop (Microsoft Office Applications), fax machine, tablet, and projector.

 

Mental demands: Solve problems, make decisions, exercise sound judgment, supervise, interpret data, organize, write, plan, prioritize, communicate clearly, de-escalate situations, model respectful non-abusive behavior, critical thinking, critical reasoning, attention to detail, ability to recall, coordinate schedules, work as a member of a team, and speak in public.

 

Evaluation of Performance: Performance in this position will be evaluated in accordance with the Personnel Practices Manual.

 

We are an Equal Opportunity Employer
The Warehouse is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, marital status, age, veteran status, or any other status protected under local, state, or federal laws. 

Position Title: Early Learning Academy (ELA) Assistant Teacher

Reports to: Head of School, ELA

Classification: Regular, Part-time

WRK Group Overview
REACH Riverside serves as the coordinating organization leading revitalization strategies that promote upward economic mobility for residents of the Riverside neighborhood. Employing the Purpose-Built Communities’ model, the revitalization focuses on three pillars: 1) redevelopment including high-quality, mixed-income housing, 2) a cradle to college and career readiness pipeline, and 3) community health, wellness, and safety initiatives. REACH, in collaboration with service partners Kingswood Community Center and The Warehouse (an innovative teen center with more than 150 partner organizations) work together to transform Riverside into a robust, healthy, and vibrant community. The W*arehouse, REACH Riverside and K*ingswood Community Center The three organizations, are collectively known as the “WRK Group”. To learn more, visit www.wrkgroup.org.

Organization Overview:

Founded in 1946, Kingswood Community Center, Inc. (KCC) sits in the heart of the Riverside Community located in Northeast Wilmington. KCC’s mission is to enable people in Northeast Wilmington and surrounding communities to achieve their potential for economic, social, and personal well-being. KCC offers programs for the youngest and oldest alike, as it includes an early learning center for 12 months to 5 years of age, before and aftercare, after school programming for school age and teens, and a senior center for the elders in the community. In addition to programming, KCC provides resources, opportunities, and events to all ages.

Position Summary

The ELA Assistant Teacher is responsible for assisting with the planning and implementation of age-appropriate high-quality learning experiences that ensure effective curriculum implementation and the use of assessment. The ELA Assistant Teacher provides a safe, developmentally-appropriate learning environment where children have the opportunity to develop cognitive, social, emotional, self-care and physical skills. This position utilizes superior classroom management skills while providing effective and nurturing teacher-child interactions and promoting individual child development. The Assistant Teacher also builds partnerships with families to assist them in identifying goals, strengths, needed services, and support systems.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These essential functions are performed on a frequent and recurring basis by an incumbent and including but not limited to:

  • Assist with the implementation of high-quality early childhood curricula and activities, following national best practices and standards in early childhood education.
  • Assist with creating learning opportunities for children which support growth in the areas of cognition, early literacy and language, social development, play skills, fine and gross motor development, fine arts, adaptive/self-care skills, health and nutrition.
  • Implement a developmentally appropriate and ongoing assessment of student progress. Assessments are conducted bi-weekly via Teaching Strategies Gold.
  • Follow a consistent schedule, which includes small and large group experiences, choice time, music and movement, large and small motor activities, skill development, meals and effective transitions between activities.
  • Encourage experimentation, exploration, problem solving, cooperation, socialization, and choice making.
  • Work with the Teacher and support services staff in the classroom to develop a collaborative approach that benefits all children and meets the needs specified on the Individualized Learning Program (IEP) and/or Individualized Family Service Plan (IFSP).
  • Communicate with parents and families on a regular basis via home visits, parent conferences, written materials and informal personal and telephone contacts. Actively seek to involve parents and families in the educational process and development of their children.
  • In partnership with the Teacher, work with parents and families to set goals for each child. Monitor children’s progress towards goals and communicate with parents, families, and staff.
  • Use appropriate guidance strategies to help children learn socially acceptable behavior, self-regulation skills, and how to express emotions in a constructive manner. Serve as a role model to participants in your attitude and behavior.
  • Maintain a clean, safe, and developmentally-appropriate classroom environment, including the organization of space, storage of supplies and materials, and sanitation of equipment.
  • Maintain compliance with agency policies and standards, legislative regulations (e.g. licensing, Delaware STARS, accidents, incidents, and disciplinary actions) and compliance with contractual requirements.
  • Collaborate with support services staff and program partners to ensure that the needs of each child are met.
  • Analyze information and maintain complete, organized, and accurate documentation (including attendance and meal count sheets). Prepare and submit timely reports and other documentation.
  • Maintain an active understanding of agency programs in order to increase opportunities for support and collaboration.
  • Practice continuous learning through individual study, classroom training, accredited early childhood development courses, seminars, and conferences. Work with the Director of Early Learning to develop and implement a Professional Development Plan.
  • Attend regular staff meetings and supervisory meetings as scheduled.

Competencies

Candidate must have the ability to:

  • Effectively utilize applicable technology and programs (i.e. Microsoft Office suite and databases, parent communication system, Teaching Strategies Gold app).
  • Communicate and present effectively.
  • Effective time management skills.
  • Be a team player, adapt to change, and demonstrate flexibility.
  • Demonstrate excellent judgment, interpersonal, and verbal communication skills to achieve goals and objectives.
  • Thrive in a fast-paced environment.
  • Be culturally sensitive.
  • Maintain accurate reports.
  • Be pro-active regarding job responsibilities.
  • Maintain confidentiality.

Position Type and Expected Hours of Work
This is a part-time position for up to 29 hours/week, and general hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Education and Experience

  • High school diploma or equivalent required; Child Development Associate’s (CDA) or Associate’s degree from an accredited college or university (which has equipped applicant with the knowledge, skills, and abilities to perform the duties of the position) preferred.
  • Must be at least 18 years of age.
  • At least one year of working with children ages 1-5.

Certification Requirements

  • First Aid/CPR preferred; must be certified within first 30 days of hire.
  • Certification through Delaware First as an Intern or Assistant Teacher preferred; must be certified within first 60 days of hire.

Conditions of Hire

  • A satisfactory criminal background and reference check, state fingerprinting, child abuse/neglect registry check, and sex offender registry check required at time of appointment and throughout employment in this position.
  • Must be eligible to work in the U.S. without sponsorship.

We are an Equal Opportunity Employer
Kingswood Community Center is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, marital status, age, veteran status, or any other status protected under local, state, or federal laws.

Job Type: Part-time

Pay: $12.50 – $15.32 per hour

Schedule:

  • Day shift

COVID-19 considerations:
Due to Head Start Program Performance Standards (HSPPS) all staff who work with enrolled children must be fully vaccinated against Covid-19.

Education:

  • High school or equivalent (Required)

Experience:

  • teaching: 1 year (Preferred)

Work Location: One location

JOB DESCRIPTION

 

Position Title: Early Learning Academy (ELA) Assistant Teacher

Reports to:      Director of Early Learning

Classification: Regular, Full-time

 

WRK Group Overview
REACH Riverside serves as the coordinating organization leading revitalization strategies that promote upward economic mobility for residents of the Riverside neighborhood.  Employing the Purpose-Built Communities’ model, the revitalization focuses on three pillars: 1) redevelopment including high-quality, mixed-income housing, 2) a cradle to college and career readiness pipeline, and 3) community health, wellness, and safety initiatives. REACH, in collaboration with service partners Kingswood Community Center and The Warehouse (an innovative teen center with more than 150 partner organizations) work together to transform Riverside into a robust, healthy, and vibrant community. The Warehouse, REACH Riverside and Kingswood Community Center The three organizations, are collectively known as the “WRK Group”.

 

Organization Overview:

Founded in 1946, Kingswood Community Center, Inc. (KCC) sits in the heart of the Riverside Community located in Northeast Wilmington.  KCC’s mission is to enable people in Northeast Wilmington and surrounding communities to achieve their potential for economic, social, and personal well-being.  KCC offers programs for the youngest and oldest alike, as it includes an early learning center for 12 months to 5 years of age, before and aftercare, after school programming for school age and teens, and a senior center for the elders in the community. In addition to programming, KCC provides resources, opportunities, and events to all ages.

 

Position Summary

The ELA Assistant Teacher is responsible for assisting with the planning and implementation of age-appropriate high-quality learning experiences that ensure effective curriculum implementation and the use of assessment. The ELA Assistant Teacher provides a safe, developmentally appropriate learning environment where children have the opportunity to develop cognitive, social, emotional, self-care and physical skills.  This position utilizes superior classroom management skills while providing effective and nurturing teacher-child interactions and promoting individual child development.  The Assistant Teacher also builds partnerships with families to assist them in identifying goals, strengths, needed services, and support systems.

 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These essential functions are performed on a frequent and recurring basis by an incumbent and including but not limited to:

  • Assist with the implementation of high-quality early childhood curricula and activities, following national best practices and standards in early childhood education.
  • Assist with creating learning opportunities for children which support growth in the areas of cognition, early literacy and language, social development, play skills, fine and gross motor development, fine arts, adaptive/self-care skills, health and nutrition.
  • Implement a developmentally appropriate and ongoing assessment of student progress.  Assessments are conducted bi-weekly via Teaching Strategies Gold.
  • Follow a consistent schedule, which includes small and large group experiences, choice time, music and movement, large and small motor activities, skill development, meals and effective transitions between activities.
  • Encourage experimentation, exploration, problem solving, cooperation, socialization, and choice making.
  • Work with the Teacher and support services staff in the classroom to develop a collaborative approach that benefits all children and meets the needs specified on the Individualized Learning Program (IEP) and/or Individualized Family Service Plan (IFSP).
  • Communicate with parents and families on a regular basis via home visits, parent conferences, written materials and informal personal and telephone contacts.  Actively seek to involve parents and families in the educational process and development of their children.
  • In partnership with the Teacher, work with parents and families to set goals for each child.  Monitor children’s progress towards goals and communicate with parents, families, and staff.
  • Use appropriate guidance strategies to help children learn socially acceptable behavior, self-regulation skills, and how to express emotions in a constructive manner. Serve as a role model to participants in your attitude and behavior.
  • Maintain a clean, safe, and developmentally appropriate classroom environment, including the organization of space, storage of supplies and materials, and sanitation of equipment.
  • Maintain compliance with agency policies and standards, legislative regulations (e.g. licensing, Delaware STARS, accidents, incidents, and disciplinary actions) and compliance with contractual requirements.
  • Collaborate with support services staff and program partners to ensure that the needs of each child are met.
  • Analyze information and maintain complete, organized, and accurate documentation (including attendance and meal count sheets). Prepare and submit timely reports and other documentation.
  • Maintain an active understanding of agency programs to increase opportunities for support and collaboration.
  • Practice continuous learning through individual study, classroom training, accredited early childhood development courses, seminars, and conferences.  Work with the Director of Early Learning to develop and implement a Professional Development Plan.
  • Attend regular staff meetings and supervisory meetings as scheduled.

 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

Competencies

Candidate must have the ability to:

  • Effectively utilize applicable technology and programs (i.e. Microsoft Office suite and databases, parent communication system, Teaching Strategies Gold app).
  • Communicate and present effectively.
  • Effective time management skills.
  • Be a team player, adapt to change, and demonstrate flexibility.
  • Demonstrate excellent judgment, interpersonal, and verbal communication skills to achieve goals and objectives.
  • Thrive in a fast-paced environment.
  • Be culturally sensitive.
  • Maintain accurate reports.
  • Be pro-active regarding job responsibilities.
  • Maintain confidentiality.

 

Supervisory Responsibility

This position does not have supervisory responsibility.

 

Position Type and Expected Hours of Work 
This is a full-time position, and general hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.

 

Education and Experience 

  • High school diploma or equivalent required; Child Development Associate’s (CDA) or Associate’s degree from an accredited college or university (which has equipped applicant with the knowledge, skills, and abilities to perform the duties of the position) preferred.
  • Must be at least 18 years of age.
  • At least one year of working with children ages 1-5.

 

Certification Requirements

  • First Aid/CPR preferred; must be certified within first 30 days of hire.
  • Certification through Delaware First as an Intern or Assistant Teacher preferred; must be certified within first 60 days of hire.

 

Conditions of Hire

  • A satisfactory criminal background and reference check, state fingerprinting, child abuse/neglect registry check, and sex offender registry check required at time of appointment and throughout employment in this position.
  • Must be eligible to work in the U.S. without sponsorship.
  • Proof of Covid-19 vaccine. Kingswood Early Learning Academy receives funding through Head Start. Due to Head Start Program Performance Standards (HSPPS) all staff who work with enrolled children must be fully vaccinated against Covid-19. There are some specific exemptions which require regular testing.

 

Physical Tasks and Working Conditions Include the Following:

The physical demands described in the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in an office, classroom, and in the community (such as schools, businesses, parks/playgrounds). Office and classroom work require sitting for periods of time and the use of a computer, keyboard, and screen, as well as teaching tools (whiteboard, projector, etc.). The incumbent sits, stands, walks, kneels, crouches, twists, climbs stairs and inclines, reaches, bends, grasps, pushes, pulls, and drags. Office/classroom work is often performed with moderate noise levels and requires the ability to focus.  The incumbent must be able to move about to facilitate workshops, access files, operate equipment and office machinery, and lift and/or move up to 20 pounds. Work performed in the community requires the incumbent to be subject to different environmental conditions, including outdoor conditions, extreme heat and/or cold, and loud noise level.  Outdoor work may require periods of walking, standing, stooping, crouching, kneeling, reaching, pushing, pulling, and lifting, as well as peripheral vision, distance vision, depth perception, and the ability to focus.  If driving a vehicle on organization business, the incumbent must be able to meet the physical requirements of the driving class and have mobility, vision, hearing, and dexterity levels appropriate to the duties to be performed.  

 

Equipment Use: Telephone, copier/scanner, computer/laptop (Microsoft Office Applications), fax machine, tablet, and projector.

 

Mental demands: Solve problems, make decisions, exercise sound judgment, interpret data, organize, write, plan, prioritize, communicate clearly, de-escalate situations, model respectful non-abusive behavior, critical thinking, exercise effective classroom management skills, critical reasoning, attention to detail, ability to recall, coordinate schedules, work as a member of a team, and speak in public.

 

Evaluation of Performance: Performance in this position will be evaluated in accordance with the Personnel Practices Manual.

 

We are an Equal Opportunity Employer
Kingswood Community Center is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, marital status, age, veteran status, or any other status protected under local, state, or federal laws. 

Position Summary

The Navigational Coach is responsible for building partnerships with families to assist them in identifying strengths, needed services, goals, and support systems in order to facilitate economic mobility. The Navigational Coach works as a part of the interdisciplinary team of the EMPOWER (Economic Mobility Places Ownership Within Everyone’s Reach) Program, advocating for participant needs and creating a strategy for holistic services. This position is also responsible for increasing the availability and accessibility of a range of services for high-risk families by coordinating partnerships with organizations to provide health, financial, and educational, and crisis alleviation programs and services.

 

This opportunity is ideally suited to an experienced case/care management professional who is high-energy, innovative, collaborative, able to move “at the speed of WRK” (fast paced) and interested in using skills to help evolve the way we serve our customers.

 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These essential functions are performed on a frequent and recurring basis by an incumbent and including but not limited to:

  • Develop and lead new and expanded initiatives in a collaborative, fast-paced environment.

Devise strategies to ensure growth of programs and initiatives.

  • Provide case management and economic mobility services for participants to reduce or alleviate barriers to active participation and maintain continuity in
  • Assist with recruitment, including promotion of the program to interested families and assistance to families in obtaining needed documents for enrollment (i.e. proof of income, ID).
  • Conduct orientations, collect intake materials, and screen participants for eligibility. Administer, score, and schedule related
  • Upon enrollment, develop an individualized plan that responds to the family’s need. Incorporate the family’s goals, strengths, responsibilities and timetables and strategies for achieving these goals. Provide direct service and/or coordinate needed services for each family, reviewing and updating the plan at least
  • Maintain regular contact with every family. Work with families to reduce barriers to participation in programs and Conduct outreach for families who need to be reengaged.
  • Create, review, manage, and update files for each family, ensuring files are up-to-date and organized per grant Conduct periodic file reviews to ensure compliance. Enter data into the CRM system.
  • Implement program evaluations and assessments (i.e. surveys, environmental scans) to include program delivery, customer service, and effectiveness and progress toward program
  • Assist with the coordination and implementation of events (such as recognition and incentive activities, job fairs, community events, and participant orientations).
  • Uphold agency policies and standards, ensuring legislative regulations are followed (e.g. accidents, incidents, and disciplinary actions) and compliance with contractual
  • Analyze information and maintain complete, organized, and accurate documentation (including email communication). Prepare and submit timely reports and other
  • Network with businesses, nonprofits, schools and government offices to identify resources and develop and maintain partnerships to strengthen service delivery, to develop programs, and address community
  • Represent the organization in public forums and with donor agencies and foundations as required. Promote awareness of the agency and its mission in the
  • Maintain an active understanding of agency programs in order to increase opportunities for support and
  • Practice continuous learning through individual study, classroom training, seminars, and
  • Attend regular staff meetings and supervisory meetings as scheduled.

 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

Competencies

Candidate must have the ability to:

  • Effectively utilize applicable technology and programs (i.e., Microsoft Office suite, CRM system).
  • Communicate and present effectively, both verbally and in writing.
  • Manage multiple projects with strong attention to detail and effective time management skills.
  • Be a team player, adapt to change, and demonstrate flexibility.
  • Demonstrate excellent judgment, interpersonal, written and verbal communication skills to achieve goals and objectives.
  • Exercise initiative and sound judgment in analyzing complex issues and problems, identify and evaluate alternative solutions, anticipate consequences of proposed actions, and implement recommendations in support of business
  • Thrive in a fast-paced environment.
  • Be culturally sensitive.
  • Maintain accurate reports.
  • Be pro-active regarding job responsibilities.
  • Maintain confidentiality.

 

Supervisory Responsibility

This position has no supervisory responsibility. 

 

Position Type and Expected Hours of Work 
This is a full-time position, and general hours of work and days are Monday through Friday, 9:00 a.m. to 5:30 p.m.; however, this position regularly requires after-hours and weekend work.

 

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

 

Education and Experience 

  • Bachelor’s degree from an accredited college or university which has equipped applicant with the knowledge, skills, and abilities to perform the duties of the position.
  • At least two years of experience working with at-risk participants in a social services or education setting.

 

Certification Requirements

  • First Aid/CPR preferred; must be certified within first 60 days of hire.

 

Conditions of Hire

  • A satisfactory criminal background and reference check, state fingerprinting, child abuse/neglect registry check, sex offender registry check, valid driver’s license, and acceptable driving record are required at time of appointment and throughout employment in this position.
  • Must be eligible to work in the U.S. without sponsorship.

 

Physical Tasks and Working Conditions Include the Following:

The physical demands described in the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in an office, classroom, and in the community (such as schools, businesses, parks/playgrounds). Office and classroom work require sitting for periods of time and the use of a computer, keyboard, and screen, as well as teaching tools (whiteboard, projector, etc.). The incumbent sits, stands, walks, kneels, crouches, twists, climbs stairs and inclines, reaches, bends, grasps, pushes, pulls, and drags. Office/classroom work is often performed with moderate noise levels and requires the ability to focus.  The incumbent must be able to move about to facilitate workshops, access files, operate equipment and office machinery, and lift and/or move up to 20 pounds. Work performed in the community requires the incumbent to be subject to different environmental conditions, including outdoor conditions, extreme heat and/or cold, and loud noise level.  Outdoor work may require periods of walking, standing, stooping, crouching, kneeling, reaching, pushing, pulling, and lifting, as well as peripheral vision, distance vision, depth perception, and the ability to focus.  If driving a vehicle on organization business, the incumbent must be able to meet the physical requirements of the driving class and have mobility, vision, hearing, and dexterity levels appropriate to the duties to be performed.  

 

Equipment Use: Telephone, copier/scanner, computer/laptop (Microsoft Office Applications), fax machine, tablet, phone and projector.

 

Mental demands: Solve problems, make decisions, exercise sound judgment, supervise, interpret data, organize, write, plan, prioritize, communicate clearly, de-escalate situations, model respectful non-abusive behavior, exercise effective classroom management skills, critical thinking, critical reasoning, attention to detail, ability to recall, coordinate schedules, work as a member of a team, and speak in public.

 

Evaluation of Performance: Performance in this position will be evaluated in accordance with the Personnel Practices Manual.

 

We are an Equal Opportunity Employer
Kingswood Community Center is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, marital status, age, veteran status, or any other status protected under local, state, or federal laws. 

Position Summary

The Employment Specialist is responsible for facilitating employability skills training and coaching for residents of Riverside and WHA who need Workforce Development Services to increase the likelihood of upward economic mobility. This position will assist clients with identifying career interests and aptitudes, completing employability skills and credential training courses, identifying job/work experiences, and successfully obtaining and retaining employment. The Employment Specialist will drive career success by assisting clients with all aspects of the job search and retention phases, documenting outcomes achieved and providing support to reduce or alleviate barriers.

 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These essential functions are performed on a frequent and recurring basis by an incumbent and include but are not limited to:

  • Develop and lead new and expanded initiatives in a collaborative, fast-paced environment. Devise strategies to ensure growth of programs and initiatives
  • Assist with recruitment, screening, intake, eligibility determination, and enrollment, including promotion of program and assistance to you in obtaining needed documents for enrollment (i.e., proof of income, health records)
  • Identify potential employers for work experience and job placement and sustain existing relationships within the business community
  • Facilitate employability skills training courses and workshops
  • Facilitate job search activities and workshops, including scheduling interviews, wardrobe and/or transportation assistance, and other support services
  • Assist with managing and updating client files to ensure compliance with funding guidelines, including time sheets, credentials, and employment/training verifications
  • Implement program evaluations and assessments (i.e., surveys, environmental scans) to include program delivery, customer service, and effectiveness and progress toward program objectives
  • Assist with the coordination and implementation of events (such as recognition and incentive activities, job fairs, community events, and participant orientations)
  • Uphold agency policies and standards, ensuring legislative regulations are followed (e.g., accidents, incidents, and disciplinary actions) and compliance with contractual requirements
  • Analyze information and maintain complete, organized, and accurate documentation (including email communication)
  • Network with businesses, nonprofits, schools, and government offices to identify resources and develop and maintain partnerships to strengthen service delivery, to develop programs, and address community needs
  • Represent the organization in public forums and with donor agencies and foundations as required
  • Maintain an active understanding of agency programs to increase opportunities for support and collaboration
  • Practice continuous learning through individual study, classroom training, seminars, and conferences
  • Participate in regular meetings/discussions, taking meeting minutes as needed

 

Competencies

Candidate must have the ability to:

  • Express ideas and concepts clearly and concisely, both in writing and orally
  • Assist with the creation/design of training content, operating with an equity lens
  • Exercise initiative and sound judgment in analyzing complex issues and problems, identify and evaluate alternative solutions, anticipate consequences of proposed actions, and implement recommendations in support of business objectives
  • Demonstrate a proactive style of work with a history of developing innovative approaches
  • Adapt to change and demonstrate flexibility while serving as an agent of change
  • Manage multiple projects with strong attention to detail and effective time management skills
  • Be culturally sensitive and open to constructive criticism
  • Act with integrity, professionalism, and confidentiality
  • Effectively utilize Microsoft Office suite, Apricot, online databases (i.e., Delaware JobLink), and other data management tools

 

Position Type and Expected Hours of Work

This is a full-time position, and general hours of work and days are Monday – Friday, 9am – 5pm; however, hours/days may vary based on business necessity.

 

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

 

Education and Experience

  • Education: Bachelor’s degree from an accredited college or university which has equipped applicant with the knowledge, skills, and abilities to perform the duties of the
  • Experience: At least two years of experience working with at-risk participants in a social services or education

 

Certification Requirements

  • First Aid/CPR preferred; must be certified within first 60 days of hire.

 

Conditions of Hire

  • A satisfactory criminal background and reference check, a valid driver’s license, and an acceptable driving record are required at time of appointment and throughout employment in this position
  • Must be eligible to work in the U.S. without sponsorship

 

JOB DESCRIPTION

 

Position Title:            Human Resources Manager

Reports to:                 Chief Operating Officer (COO)

Classification:            Exempt, Full-Time

 

Organization Overview
REACH Riverside serves as the coordinating organization to support and leverage efforts and resources that create pathways out of poverty for residents of the Riverside neighborhood located in northeast Wilmington, Delaware.  As a Network Member of Purpose Built Communities and in partnership with key stakeholders in the community, REACH Riverside will develop and implement a comprehensive community revitalization strategy.  The revitalization will focus on the three pillars: redevelopment including high-quality, mixed-income housing, a cradle to college education and career readiness pipeline, and community health, wellness, and safety initiatives.  Through a shared services agreement, REACH Riverside provides leadership to two service partner organizations: Kingswood Community Center and The Warehouse, an innovative partnership with more than 150 teen-serving organizations providing services focused on recreation, education, arts, career exploration, and health. The three organizations, The Warehouse, REACH Riverside and Kingswood Community Center, are collectively known as the “WRK Group”.   

 

The HR Manager is a strategic and innovative thought partner with the Executive Leadership Team in aligning the HR agenda with business objectives. The HR Manager will provide support for approximately 140 employees (full and part time).

More specifically, the HR Manager will:

  • Provide a full range of strategic HR services with overall responsibility for directing and coordinating HR strategies, policies, and procedures.
  • Champion change and transition management and new process/new system adoptions across the organizations.
  • Translate and convert HR concepts and theory into practical, sensible human systems solutions for enhanced employee performance and business success.
  • Articulate and translate HR needs in a way that enhances the overall impact of HR offerings.
  • In collaboration with the Executive Leadership team, plan, develop, and implement HR initiatives aligned with the business strategy.
  • Provide direct consultative and strategic partnering to the Executive Leadership Team to maximize performance of the organization.
  • Drive leader/manager capability.
  • Establish and maintain appropriate systems for measuring effectiveness of HR programs in driving organizational performance and containing costs.
  • Drive effective talent management practices including talent acquisition, performance management, strategic workforce planning, succession planning, employee development, employee engagement, diversity, equity and inclusion.
  • Provide advice, coaching and counsel to leadership, managers, supervisors and staff.
  • Develop, streamline, and enhance existing HR processes.
  • Implement effective attraction and retention strategies.
  • Identify, implement, and evaluate training and development activities, covering topics such as unintended bias in hiring and emotional intelligence.
  • Champion The WRK Group’s culture by driving an environment of engagement, open communication, and high ethical standards.

This opportunity is ideally suited to an experienced HR professional who is high-energy, innovative, collaborative, able to move “at the speed of WRK” (fast-paced) and interested in using HR knowledge and skills to help evolve the way we serve our employees.

Competencies

Candidate must have the demonstrated ability to:

  • Strong leadership skills.
  • Demonstrate solid business acumen and translate HR needs and opportunities to bottom-line performance for the organization.
  • Set priorities and provide direction through direct and influence management.
  • Strong interest and capability in talent development and talent management.
  • Translate HR direction into leadership initiatives aligned with the overall mission.
  • Demonstrate strong teamwork, collaboration and cross-cultural skills.
  • Effectively interact with all levels of the organization.
  • Take initiative, be self-sufficient.
  • Effectively block, tackle and troubleshoot day-to-day issues.
  • Demonstrate excellent communications skills.
  • Be open to constructive criticism.
  • Act with integrity, professionalism, and confidentiality.

 

Education and Experience

  • Bachelor’s degree from an accredited university or college in HR, Organization Development, Education, Social Work, or related field.
  • Minimum 5 years professional HR work experience.
  • Strong business and HR acumen, including strong problem-solving skills, critical thinking and self-initiative with a track record of delivering commitments.
  • SHRM-CP or SHRM-SCP, PHR, or other related HR certification preferred.
  • Experience as an HR Partner or HR Generalist.
  • Experience in a direct service non-profit organization preferred.

We are an Equal Opportunity Employer

REACH Riverside is an Equal Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, marital status, age, veteran status, or any other status protected under local, state, or federal laws.